Privacy Policy

Website: https://freshcookedmeals.us/
Contact Email: admin@freshcookedmeals.us

Fresh Cooked Meals (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://freshcookedmeals.us/ (the “Site”) and use our meal delivery services (collectively, the “Services”).

Please read this Privacy Policy carefully. By using our Services, you consent to the data practices described in this policy. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE SITE OR USE OUR SERVICES.

1. Information We Collect

We collect information that you provide directly to us and information about your use of our Services automatically.

A. Information You Provide to Us:

• Personal Identifiers: When you create an account, place an order, or contact us, we collect information such as your name, email address, phone number, and delivery address.
• Payment Information: When you make a purchase, we collect payment information through our third-party payment processors. This includes your credit/debit card number, expiration date, and security code. We do not store full credit card numbers on our servers.
• Health & Preference Information: You may choose to provide information about dietary preferences, allergies, or health goals to customize your meal plans.
• Communications: Records of your correspondence with us if you contact us for support or with inquiries.

B. Information Collected Automatically:

• Usage Data: When you use our Site, we automatically collect information about your device and interaction with the Services. This includes your IP address, browser type, operating system, pages you viewed, time spent on pages, and the links you clicked.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information and personalize your experience. You can control the use of cookies at your browser level.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders, including meal delivery and payment processing.
• To create and manage your account.
• To communicate with you about your orders, account, and our Services (e.g., order confirmations, delivery updates, and customer service messages).
• To personalize your experience by suggesting meals based on your preferences and order history.
• To improve our Site, Services, and marketing efforts.
• To send you promotional emails and newsletters, with your consent where required by law. You can opt-out of these at any time.
• To protect our Services, prevent fraud, and ensure security.
• To comply with legal obligations.

3. How We Share Your Information

We may share your information in the following situations:

• Service Providers: We share your information with trusted third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and delivery logistics. These parties are only permitted to use your data to provide these services.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request by a public authority (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as a business asset.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

We do not sell or rent your personal information to third-party data brokers for their marketing purposes.

4. How We Protect Your Information

We implement a variety of administrative, technical, and physical security measures to protect your personal information. These include encryption (SSL) for data transmission, secure servers, and restricted access to your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Data Rights and Choices

You have certain rights regarding your personal information:

• Access and Update: You can review and update your account information by logging into your account on our Site.
• Marketing Communications: You can unsubscribe from our promotional emails by clicking the “unsubscribe” link in those emails. You cannot opt-out of service-related communications (e.g., order updates).
• Cookies: You can usually set your web browser to refuse cookies or to alert you when cookies are being sent.
• Data Deletion: You can request that we delete your personal information by contacting us at admin@freshcookedmeals.us. We will comply unless we are required to retain it for legal or legitimate business purposes.

6. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will delete it immediately. If you believe a child has provided us with information, please contact us.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: admin@freshcookedmeals.us