Terms and Conditions

Website: https://freshcookedmeals.us/
Contact Email: admin@freshcookedmeals.us

Welcome to Fresh Cooked Meals! These Terms and Conditions (“Terms”) govern your access to and use of our website, https://freshcookedmeals.us/ (the “Site”), and our meal preparation and delivery services (collectively, the “Services”). Please read these Terms carefully before using our Services.

By accessing our Site, creating an account, or placing an order, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to all of these Terms, you may not access or use our Services.

1. Account Registration and Security

• Eligibility: You must be at least 18 years of age and have the legal capacity to enter into a binding contract to use our Services.
• Account Information: You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate.
• Security: You are responsible for safeguarding your account password and for any activities or actions under your account. You agree to notify us immediately of any unauthorized use of your account.

2. Ordering, Payment, and Billing

• Menu & Pricing: Our menu, pricing, and available delivery areas are subject to change without notice. We strive to display accurate information but may occasionally have errors and cannot guarantee the accuracy of every detail.
• Placing an Order: By placing an order, you make an offer to purchase the meals and services in your cart. Your order is not accepted until we send you a confirmation email. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities, inaccuracies, or problems identified by our credit and fraud avoidance department.
• Payment: You agree to pay all charges incurred by your account, including applicable taxes and delivery fees, at the rates in effect when the charges were incurred. We use a third-party payment processor, and you agree to their terms as well.
• Subscription Plans: If you purchase a subscription plan (e.g., weekly meals), you authorize us to charge your payment method on a recurring basis until you cancel. You can cancel your subscription according to the instructions on our Site, but note that changes or cancellations may be subject to deadlines to avoid being charged for the next delivery cycle.

3. Delivery

• Delivery Windows: We will provide an estimated delivery window. However, delivery times are not guaranteed and may be affected by factors beyond our control, such as traffic, weather, or other unforeseen circumstances.
• Receiving Delivery: It is your responsibility to ensure someone is available to receive the delivery and properly store the meals promptly. We are not liable for meals that spoil after they have been delivered to the address you provided.
• Delivery Address: You are responsible for providing a complete and accurate delivery address. We are not responsible for deliveries lost due to an incorrect address provided by you.

4. Cancellations, Changes, and Refunds

• Order Changes & Cancellations: You may modify or cancel your order up to a specified cutoff time, which will be stated on the Site. Orders cannot be changed or cancelled after this cutoff time.
• Refunds: If you are dissatisfied with your order or if we make an error, please contact us at admin@freshcookedmeals.us within 24 hours of delivery. We will review issues on a case-by-case basis and, at our discretion, may provide a credit, replacement meal, or refund.

5. Dietary & Allergy Disclaimer

• Customer Responsibility: You are solely responsible for reviewing the ingredients and allergen information for each meal before ordering.
• Cross-Contamination: While we take precautions, our meals are prepared in a facility that handles common allergens such as nuts, dairy, soy, gluten, and shellfish. We cannot guarantee that any meal is completely free of allergens. If you have a severe allergy, you should not use our Services.

6. Intellectual Property

All content on this Site, including text, graphics, logos, images, recipes, and meal designs, is the property of Fresh Cooked Meals or its content suppliers and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

7. User Conduct

You agree not to use the Site to:

• Violate any local, state, or federal law.
• Infringe upon the rights of others.
• Spread malware or engage in hacking attempts.
• Harass, abuse, or harm our employees or other users.
• Use any automated system, such as “robots” or “spiders,” to access the Site.

8. Limitation of Liability

To the fullest extent permitted by law, Fresh Cooked Meals and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Services, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising out of these Terms or the Services is limited to the amount you paid for the meals in question.

9. Disclaimer of Warranties

The Services are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

10. Indemnification

You agree to indemnify and hold harmless Fresh Cooked Meals and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of your use of the Site or violation of these Terms.

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide notice on the Site prior to the new terms taking effect. Your continued use of the Services after any change constitutes your acceptance of the new Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Insert Your State, e.g., California], without regard to its conflict of law provisions.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:
Email: admin@freshcookedmeals.us